Company: Ingeniom LLC
Email: office@ingeniom.com
Effective date: 2025-09-28
Overview
These Terms of Service explain how you may use our website and how we work with clients. By visiting our site or buying a plan, you agree to these terms.
Who we are
Ingeniom LLC provides monthly marketing services: website build, SEO and content, and social media management.
Using this website
- You may browse the site for your own business use.
- Do not copy, scrape, or reverse engineer our site or code.
- Do not upload illegal or harmful content through our forms.
Our services
Plans are monthly and typically include a new website in month one, ongoing maintenance, SEO content, and social media posts for Facebook, Instagram, and TikTok. Exact volumes depend on the plan shown on the pricing page.
- Website: built on Webflow. Hosting and domain are billed by their providers, not by us.
- Maintenance: unlimited requests with an active task limit (Basic: 1 task at a time; higher plans: 2 at a time). Larger builds or new features may require a separate scope.
- SEO & content: on-page SEO, AEO-style structure, internal links, and blog posts per plan. No backlink outreach by default.
- Social media: posts, stories, and reels per plan, scheduled with Publer. Platforms covered: Facebook, Instagram, TikTok. We do not run DM support.
- Reporting: Basic: monthly. Higher plans: weekly. Reports are made with Looker Studio and related tools.
- Not included by default: paid ads, Google Business Profile management, review management, community management in DMs, legal advice, or complex custom development.
Client responsibilities
- Give timely access to required accounts (Webflow, domain registrar, social pages, analytics).
- Provide brand assets and content you own or have the right to use.
- Give clear approvals. If you do not reply within 5 business days, we may proceed based on the last agreed direction to keep schedules on track.
- Keep your billing details current.
Deliverables and ownership
- You own your website content, blog posts we create for you, and social assets we deliver after you pay all due fees.
- We may use internal components, templates, prompts, or code libraries. We keep ownership of our tools and grant you a license to use the output on your site and channels.
- Stock media and fonts are subject to their own licenses.
Plans, fees, and payment
- Fees are listed in euros (EUR) unless stated otherwise.
- Plans bill in advance each month and renew until canceled.
- Invoices are due on receipt unless a different date appears on the invoice.
- Late payments may pause work and access to deliverables.
- No refunds on delivered work or the current billing period.
Changes in scope
If you ask for work outside your plan (for example, new sections, features, or extra content beyond plan limits), we will quote a separate fee or suggest an upgrade.
Term and cancellation
- You may cancel any time from your next billing cycle. Work already delivered remains payable.
- We may suspend or end service for non-payment, misuse, or illegal activity.
Results and fair use
- We do not promise specific rankings, traffic, or revenue. Markets differ. We set targets and report progress.
- Fair use applies to “unlimited” requests. We may batch or queue items to keep work moving for all clients.
Third-party services
Your use of Webflow, domain registrars, Google Analytics, Meta, Publer, CookieHub, and any other third-party tools is subject to their terms and fees. We are not responsible for their outages or changes.
Confidentiality
Each party will keep non-public information received from the other party confidential and use it only to deliver or receive the services.
Privacy
See our Privacy Policy for how we collect and use data, including cookies, analytics, and pixels.
Publicity
We may list your brand name, logo, and non-sensitive results as portfolio or case studies unless you ask us in writing not to.
Warranties and disclaimers
- We provide the services with reasonable care and skill.
- The website and content are provided “as is.” We disclaim all other warranties to the fullest extent allowed by law.
Liability
- We are not liable for indirect, incidental, or lost profit damages.
- Our total liability for any claim is limited to the fees you paid to us in the 12 months before the claim.
Indemnity
You agree to cover losses we suffer that arise from content or assets you supply that infringe rights or break the law.
Governing law
These terms are governed by U.S. law and the laws of the state where Ingeniom LLC is registered. Courts in that state will have jurisdiction for disputes.
Updates to these terms
We may update these terms from time to time. We will post the new version with a new effective date. If you keep using the site or service after changes, you agree to the new terms.
Contact
Questions about these terms? Email office@ingeniom.com.
