faq

Your questions answered

We’ve gathered the most common questions to make things simple. If you don’t see your answer here, our team is just a message away.

1

What does Ingeniom actually do?

We build your website, write blog posts, and manage social content for you. One team handles it end to end so you do not have to.

2

Is a new website included in every plan?

Yes. We build a new conversion‑focused site in month one for every plan. This sets the base for SEO and content.

3

Which platforms do you manage for social?

Facebook, Instagram, and TikTok.

4

What results can I expect from SEO and content?

Most new sites that follow the plan reach about 50k monthly Google impressions by month five or six and 100k+ by month twelve. Not a guarantee, but a clear target.

5

Do you guarantee rankings or traffic?

No. We do not guarantee exact numbers. We set targets and report progress each month or week, based on your plan.

6

How many blog posts do you write per month?

By plan: 8 in Basic, 12 in Pro, 20 in Premium.

7

How many social posts do you publish per week?

By plan: 5 in Basic, 10 in Pro, 15 in Premium.

8

How many reels are included?

By plan: 0 per week in Basic, 2 per week in Pro, 3 per week in Premium.

9

Are stories included?

Yes. Stories are part of the monthly content plan. Volume follows your plan level.

10

Do you run paid ads?

No. Plans focus on organic growth. Paid ads can be added later as a separate scope.

11

How fast can the new website go live?

We launch in month one of your plan. Timelines depend on scope and assets, but build speed is a priority.

12

What is your content process each month?

We plan topics, write posts, design visuals, and schedule in a calendar. You can review the calendar if you wish.

13

Do I need to approve every post?

We align on voice and style at the start. After that we publish on schedule without micro‑approvals. You can request edits any time.

14

How do you schedule social content?

We create a monthly calendar and schedule with Publer.

15

What reporting do I get?

A Looker Studio dashboard and a short summary. Reporting cadence matches your plan: monthly in Basic and weekly in higher tiers.

16

Which metrics do you track?

Google impressions, clicks, page performance, and social reach. We can track key actions like form submits and main CTA clicks.

17

Do you set up Search Console?

Yes. We verify the domain, submit the sitemap, and monitor queries and indexing.

18

What access do you need to start?

Domain or Webflow access for the site and admin access for Facebook, Instagram, and TikTok to schedule posts.

19

Can you publish urgent announcements?

Yes. We can post outside the schedule for time‑sensitive items.

20

Do you handle direct messages or comments?

We focus on content creation and scheduling. We do not run customer support in DMs or comments.

21

What CMS and builder do you use?

Webflow.

22

Can you work with my existing website?

We rebuild on Webflow in month one to meet speed and SEO goals. We migrate key content as needed.

23

Is hosting included in the plan fee?

No. Webflow hosting and your domain are billed separately. We set them up for you.

24

Do you handle ongoing website updates?

Yes. Maintenance is included with unlimited requests. We work through an active task limit per plan: 1 in Basic, 2 in Pro, 3 in Premium.

25

What does the active task limit mean?

You can submit many requests. We work on a set number at the same time: 1 active task in Basic, 2 in Pro, and 3 in Premium.

26

What counts as a maintenance request?

Small changes to copy, images, sections, menus, links, or minor layout tweaks. Larger builds or new features may need a separate scope.

27

Do you add schema and SEO basics?

Yes. We add clean titles and metas, answer blocks, internal links, and schema where it fits (Article, HowTo, FAQ).

28

Do you handle Google Business Profile?

No. It is not part of the plans.

29

Do you offer LinkedIn management?

No. We focus on Facebook, Instagram, and TikTok.

30

Do you do backlink outreach?

No. We focus on content quality and internal links. Light mentions may happen through partnerships.

31

Who writes the blog posts?

We do. We use research and AI prompts with human editing to keep tone and facts on point.

32

What is your writing style?

Short, clear, and direct. Answer first, steps next, with real examples when useful.

33

Do you follow brand guidelines?

Yes. We match your voice, colors, and visual style.

34

Do you create custom graphics?

Yes. We design on‑brand visuals for posts and the site.

35

Can you use our photos and clips?

Yes. We can edit and include your assets in posts, reels, and pages.

36

Do you create the content calendar?

Yes. We plan themes and topics, then schedule the work.

37

How do you pick blog topics?

We group topics into clusters tied to your services. Each post links up to a hub, across to peers, and down to a service page.

38

Do you optimize for Answer Engine Optimization (AEO)?

Yes. We place a tight answer near the top, use literal headings, lists, and a small FAQ.

39

Can we request content changes after publishing?

Yes. Send a request and we will queue it under your active task limit.

40

Do you translate content?

Not by default. If you need another language, tell us and we will review scope.

41

Where can I see pricing?

On the pricing page. Plans are listed in USD.

42

What is included in Basic?

New website in month one, 8 blog posts per month, 5 social posts per week, 0 reels per week, stories 3×/week, monthly reporting, unlimited maintenance with 1 active task, and $100 ad credit for post boosts.

43

What is included in Premium?

New website in month one, 20 blog posts per month, 15 social posts per week, 3 reels per week, daily stories, weekly reporting, unlimited maintenance with 3 active tasks, and $300 ad credit for post boosts.

44

What is included in Pro?

New website in month one, 12 blog posts per month, 10 social posts per week, 2 reels per week, daily stories, weekly reporting, unlimited maintenance with 2 active tasks, and $200 ad credit for post boosts.

45

Is there a setup fee?

No separate setup fee in the plan by default.

46

Do you require a long contract?

Plans are monthly. SEO builds over time, so we suggest a six‑month horizon for best results.

47

Can we upgrade or downgrade later?

Yes. Upgrade any time. Downgrades take effect on the next billing cycle.

48

Are ad budgets included in plan fees?

No. Any paid media would be scoped and billed separately.

49

Do you offer refunds or guarantees?

We do not offer performance guarantees or refunds on delivered work.

50

Which payment currency do you use?

United States Dollar (USD).

51

Who owns my accounts and content?

You do. We work in your accounts and deliver assets there.

52

Do you provide source files for designs?

We can export assets used on your site and posts. Ask if you need a specific format.

53

Do you train my team?

Not as a standard service. If you need training on posting or editing, we can scope it.

54

Can you migrate old blog posts?

Yes. We can import selected posts and set redirects where needed.

55

Do you handle legal pages and cookies?

We add standard pages (privacy, terms, cookies) if you provide the text. Legal advice is not included.

56

Do you set up analytics events?

We can track main CTA clicks and form submits so you can see actions, not only visits.

57

What happens if we pause content?

Search growth slows when publishing stops. We suggest keeping a steady pace, even if reduced.

58

Which file formats do you deliver for video?

Vertical 9:16 files suitable for Instagram Reels and TikTok.

59

Do you manage reviews on Google or other platforms?

No. Review management is not part of the plans.

60

Can you work with any industry?

Yes. We work with many local and service brands, including food, retail, and professional services.

Let’s grow

Start your monthly marketing system today

No guesswork, no back-and-forth. Just one team managing your website, content, and social. Built to bring in traffic and results.